Connect a display

A display in the portal is connected to a physical device from the display page. Every platform connects the same way: the Signital player on the device shows a 5-character pairing code and a QR code. Either type the code into the Connect display dialog in the portal, or scan the QR code with your phone and tap the display. This page has the full steps once; each player guide tells you how to install the player on its platform and then points here.

Before you start

The device is on, connected to the network and running the Signital player, so it shows a pairing code. If the player is not installed yet, the Player guides cover each platform, and the Connect display dialog has the same links under Player not installed yet?.
For the typed route, the display exists in the portal. If not, go to Displays, press Add display and save it. See Displays. The scanned route can create the display for you.

What the device shows

A device that is not connected shows the pairing code as five large tiles, a QR code, and three steps: open signital.app, create or pick a display, choose Connect and enter the code. The code mixes letters and digits. There is no letter O and no digit 0, so what looks like one is the other. A device left waiting gets a new code every 45 minutes, and the QR code changes with it.

Two ways to connect

Open the display's page from Displays and press Connect in the header. If the display is already online and you are moving it to new hardware, open Controls and choose Reconnect instead.

The dialog is titled Connect followed by the display's name, and opens on Enter pairing code: five cells, with the cursor already in the first one. There is no platform to pick and no button to press.

The Connect display dialog, with the five pairing code cells and the collapsed Player not installed yet? section below them.

Type the code from the device, or paste it. The fifth character submits it. Within a few seconds the device leaves the pairing code and shows content, the dialog closes, and the pill in the display page header turns Online.

If the code is refused, the cells turn red and clear, and a message under them says why. See If pairing does not work.

The Device details card also shows a Pairing code while the display is offline. That is the display's own code in the portal, not the code you type. The code you type always comes from the device.

Player not installed yet?

Under the code cells the dialog has a collapsed section, Player not installed yet?. Open it and pick the platform: Web browser, Android, Amazon Fire TV, BrightSign, Raspberry Pi, Samsung Tizen or LG TV. Each panel says how to get the player onto the device and links to its full guide here.

Platform	What the panel offers	Guide
Web browser	The address to open on the device, `signital.tv`, with a Copy button	Web browser
Android	Play Store, and Download .apk for devices without it	Android
Amazon Fire TV	Amazon Appstore	Amazon Fire TV
BrightSign	Download setup files	BrightSign
Raspberry Pi	Download .zip, always the newest Signital image	Raspberry Pi
Samsung Tizen	Store search instructions	Samsung Tizen
LG TV	LG Content Store search instructions	LG TV

Installing and connecting are separate jobs. Whatever you install, the player shows a pairing code, and that code goes into the cells above.

After connecting

The Device details card replaces the Pairing code with the Channel the display follows and fills in Resolution, Connected with, the player version and operating system, IP address and Last connection. The Online pill in the header means the device has checked in within the last minute or two. See Displays.

Reconnect and Disconnect

Both live under Controls in the display page header once the display is online.

Reconnect opens the same Connect display dialog. Use it to move a display to a new device: type the code the new device shows, or scan its QR code. The old device is sent back to the pairing code once the new one connects.
Disconnect asks you to confirm Disconnect Display. The device returns to the pairing code and the display waits for a new connection. The display itself, its plan and its history stay in the portal.

⚠️

Deleting a display is a different action, on the display page under Edit. It archives the display, and a device still bound to it shows the pairing code.

If pairing does not work

What you see	Likely cause	What to do
That code did not work. Check the display and try the code it shows now.	The code has changed, was already used, or a character was misread	Read the code off the device again. Check O against 0. A device that has waited a while shows a new code.
The display showing that code is on an IP address this display is not allowed to connect from.	The workspace has an IP allow list	Add the device's network to Settings › General › Delivery, or clear the list, and try again.
On the phone: This code has expired or This code has already been used	The device's code changed, or the page was opened a second time	Restart the Signital player on the device for a new code and scan it again.
On the phone: We don't recognise this code	The QR code was not read correctly	Scan it again, closer to the display.
The device stays on the code after the dialog closes	The device lost its network	Check the device's connection.
The display page says Online but the device shows nothing	Nothing is published to it	Add content and press Publish changes. See Publishing changes.